
terms and conditions
General
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All sales are final and non-refundable.
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Users must keep the gym clean and return all equipment to its designated place after use.
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If unwell, please seek medical attention and avoid using the gym.
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Personal belongings brought onto the premises are at the member’s own risk. Project Wellness Personal Training is not liable for any loss, theft, or damage to personal items.
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Smoking, drugs, alcohol, and food are strictly prohibited on the premises.
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Project Wellness Personal Training reserves the right to refuse service or access to individuals who do not comply with these terms.
Liability & Assumption of Risk
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By using the gym facilities, you acknowledge and assume all risks associated with physical exercise and gym equipment use.
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Project Wellness Personal Training, its management, staff, and members shall not be held liable for any injuries, illnesses, or medical conditions sustained while using the gym, including but not limited to injuries resulting from equipment malfunction, improper use, or negligence of other users.
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Users agree to indemnify and hold harmless Project Wellness Personal Training against all losses, claims, damages, costs, or legal actions arising from gym usage.
Equipment Use & Damage Policy
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Users must use all equipment properly and in accordance with safety guidelines. Any misuse resulting in damage to the gym's property will be the user's responsibility.
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If a user causes damage to equipment due to negligence or improper use, they will be liable for repair or replacement costs as determined by Project Wellness Personal Training.
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Users must report any malfunctioning or damaged equipment immediately to management.
Pay-Per-Use Access
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All pay-per-use gym users must acknowledge and accept these terms before using the gym.
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Pay-per-use users assume full responsibility for their own safety and any risks associated with using the facility.
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Project Wellness Personal Training reserves the right to refuse entry to any individual at its discretion, particularly if there are concerns about their ability to use the gym safely.
Emergency & First Aid Policy
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In case of an emergency, users must immediately notify staff (if present) or seek medical assistance.
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Project Wellness Personal Training is not responsible for providing first aid services. Users are encouraged to familiarize themselves with emergency contact procedures within the gym.
Cancellation Policy
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Cancellations must be made at least 12 hours in advance.
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Project Wellness Personal Training reserves the right to modify or cancel a scheduled booking when necessary.
Packages Policy
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Each training package (e.g., 10 sessions) is valid for a maximum period of 12 weeks from the date of the first session.
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All sessions must be utilized within this 12-week period unless prior written agreement is obtained.
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Access to the gym facilities outside of scheduled personal training sessions is permitted only within the active duration of the package.
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Unauthorized use of gym facilities beyond the package validity period may result in suspension of access and forfeiture of remaining sessions.
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The validity period begins on the date of the first session attended, not the purchase date.
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Packages are non-extendable except for medical reasons with valid documentation.
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Postponements of confirmed bookings are not allowed.
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Complimentary classes are non-extendable, non-transferable, and cannot be carried forward.
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One-time package extension is permitted with a valid medical certificate, with the extension period based on the medical condition.
Special Package Arrangements
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Pregnancy: Classes are not suitable for pregnant participants unless specified otherwise. Consultation with a doctor is highly recommended before attending gym sessions. Packages can be extended up to 1.5 years or transferred.
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Travel: Packages can be paused for travel lasting more than 6 months, with proof required.
Package Transfer
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A $50 administration fee applies to all package transfers.
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Packages may only be transferred in full to a single individual.
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The validity date for transferred packages remains unchanged.
Acknowledgment
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By signing up, you affirm that you are participating in all workouts at your own risk and are in good physical condition without any known disability or condition that would limit your participation.
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By purchasing any service, you acknowledge and agree to all terms and conditions outlined on this website.