General

• All sales are final and non-refundable.

• Please keep the studio clean. 

• If unwell, please seek medical attention and avoid using the gym.

• Personal belongings brought onto the Studio premises are at the member’s risk, and Project Wellness Personal Training is not liable for any loss or damage to such items.

• Smoking, drugs, alcohol, and food are strictly prohibited on the premises.

 

Cancellation Policy

• Cancellation of class must be made 12 hours in advance

• Project Wellness Personal Training reserve the right to change or cancel a scheduled booking when necessary.

 

Packages Policy

• All packages will lapse if not used after 6 months from the date of purchase. 

• Validity period will start from the date of the first class attended and not date of purchase. 

• All packages are non-extendable (Only for medical reasons with documentary proof) 

• Postponed confirmed bookings will not be allowed.

• Complimentary classes are strictly non-extendable, transferrable or carried forward.

• Every package gets 1 time of extension with a valid transcript from a medical certificate. The extension period will be based on the medical condition given by the doctor.

 

Special packages arrangements

• Pregnancy: Classes are not suitable for pregnant participants by default, unless otherwise specified. You are highly advised to seek doctor’s advise before attending any gym sessions. (Package(s) extension can be done at a 1.5years validity OR Package Transfer.) 

• Travels: Package(s) can be paused for travelling that is more than 6 months. (Proof required)

 

Package Transfer

• An administration fee of $50 will be applied to every transfer.

• Each package may only be transferred in full to a single individual.

• The validity date for used packages will remain unchanged as originally planned.

 

Acknowledgement

• You (Client) agree to indemnify and hold harmless towards Project Wellness Personal Training, its management, members, and staff against all losses, liabilities, claims, actions, proceedings, orders, penalties, and costs (including legal costs on a full indemnity basis).

• Upon sign up, Client (you) affirm that you will be participating in all workouts at your own risk, and is in good physical condition without any known disability and/or condition which will limit your participation.

• Upon purchase, you acknowledge the agreements and terms and conditions on the website.